Support Center
Need help with booking, account access, business setup, or technical issues? Reach out through the channels below and our team will assist you.
Location
Astana, Esil district, Turar Ryskulov street #5/5, apt.49
Frequently Asked Questions
How quickly does support respond?
Most requests are answered within 24 hours on business days. For urgent issues, contact us by phone for faster handling.
What information should I send in a support request?
Please include your name, account phone/email, issue description, expected result, and screenshots if possible.
I cannot complete a booking. What should I do?
Check your internet connection, restart the app, and retry. If the issue persists, send us the service name and screenshot of the error.
Can business owners get onboarding help?
Yes. We provide onboarding and profile setup support for salons and individual masters.